Privacy Policy

Please read the following information carefully. This privacy notice contains information about what data we collect and store about you and why. It also tells you who we share this information with, the security mechanisms we have put in place to protect your data and how to contact us if you have a complaint. 

Devereux & Co Solicitors collects, uses and is responsible for personal information about you. When we do this, we are the ‘controller’ of this information for the purposes of the General Data Protection Regulation and other applicable data protection laws.

Our Data Protection Officer is Alexandra Gittoes-Davies.

When carrying out your instructions we may collect the following personal information that you provide to us: name, address, email address, phone number, date of birth, financial details, relationship status. 

We use your personal information for the following purposes:

To carry out your instructions in relation to your legal matter and to comply with money laundering regulations.

Proof of identity and address must be provided by you to us, to enable us to comply with money laundering regulations and we are unable to act on your behalf without this information.  Other personal information may be required in order that we can carry out your instructions. When we collect information from you, we will inform you whether you are required to provide this information to us.

We rely on legitimate interests as the legal basis for processing your information. Our legitimate interests are carrying out the instructions that you give to us.

We will share personal information with law enforcement agencies if required by applicable law.

We will not share your personal information with any other third parties without your consent.

If you would like any further information please contact our Data Protection Officer.

Your data is stored until the matter in which we are instructed on your behalf is completed.  We then place your files in archive storage and your personal data is anonymised.  Most files are destroyed after a certain period, either 6 or 12 years, depending upon the type of matter.  Files relating to Wills and Lasting Powers of Attorney are stored indefinitely following the guidelines of our professional bodies.

We are relying on your explicit consent to process your data. You provide this consent when signing and returning to us our terms of engagement letter.

You have the right to withdraw this consent at any time, but this will not affect the lawfulness of any processing activity we have carried out prior to you withdrawing your consent.  You can contact us at our Westbury on Trym office on 0117 9593344 our Shirehampton office on 0117 9380222 or at law@devlaw.co.uk to withdraw consent.

Under the General Data Protection Regulation, you have a number of important rights that you can exercise free of charge. In summary, these rights are:

  • Transparency over how we use your personal data and fair processing of your information;
  • Access to your personal information and other supplementary information;
  • Require us to correct any mistakes or complete missing information we hold on you;
  • Require us to erase your personal information in certain circumstances;
  • Receive a copy of the personal information you have provided to us or have this information be sent to a third party, this will be provided to you or the third party in a structured, commonly used and machine- readable format;
  • Object at any time to processing of your personal information for direct marketing;
  • Object in certain other situations to the continued processing of your personal information;
  • Restrict our processing of your personal information in certain circumstances;
  • Request not to be subject to automated decision making which produce legal effects that concern you or affect you in a significantly similar way.

If you want more information about your rights under the GDPR please see the Guidance from the Information Commissioners Office on Individual's rights under the GDPR.

If you want to exercise any of these rights, please:

  • Email, call our write to us;
  • Provide other information so that we can identify you. We may need to contact you to request further information to verify your identity;
  • Let us have proof of your identity and address;
  • State the right or rights that you wish to exercise.

We will respond to you within one month from when we receive your request.

We hope that you are happy with our service and that we can resolve any issues or complaints that arise. Please get in touch if you have any concerns (see ‘Get in touch’ below).

The General Data Protection Regulation also gives you the right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where the alleged infringement of data protection laws occurred. The UK supervisory authority if the Information Commissioner’s Office who can be contacted at https://ico.org.uk/concerns/

Our Security

We employ both physical security at our premises and electronic security to ensure that your data is protected.  If you have any queries about this, please do get in touch as below.

Future Processing

We do not intend to process your personal information for any reason other than stated within this privacy notice. If this changes, we will inform you by letter.

Changes to this privacy notice

This privacy notice was published on 25 May 2018.

We constantly review our internal privacy practices and may change this policy from time to time. When we do we will inform you by letter.

Get in touch

If you have any questions about this privacy notice or the information we hold about you, please contact us as follows:-

Westbury on Trym office: 0117 9593344

Shirehampton office: 0117 9380222

Email: law@devlaw.co.uk

Alternative formats

If it would be helpful to have this notice provided in another format (for example: in another language, audio, braille) please contact us (see ‘Get in touch’ above).