Devereux & Co is still open for business, and our staff are still working hard on your matters despite the Coronavirus outbreak.
We have had to make some adjustments to our working practices – we have tried to minimise disruption where possible.
Here is a summary of what we are doing and what it means for you: -
Some of our staff will be working from home, but we are all available to be contacted by email and we are still working on your matters. Some things might take a little longer than you were expecting. Please bear with us.
Our phone lines are still open. If you try and call us but can’t get through, please leave a voicemail with a contact number and we will get back to you as soon as we can.
The postal service seems to be taking longer than usual. Where possible, we will now email you documents and drafts, rather than sending them to you in the post. We can also scan and email bills and receipts to you. Please check your junk mail folders in case you are expecting things from us, and add our email addresses to your ‘safe’ lists. As always, please do NOT email us any bank details.
Our offices are now closed to clients, so please don’t come to the office in person unless you have a pre-arranged appointment and we have confirmed that you should come in. If you are unsure, please call us and check before coming to the office. This is to protect the health of both our clients and our staff.
If you need to collect original documents, please contact us to make arrangements. Our offices are closed to customers so please do not turn up to the office without contacting us beforehand.
Small businesses like ours might struggle in the current circumstances. We appreciate your business, so we are still taking client instructions by telephone and email. If you have an appointment booked to make a Will or discuss any other legal matter, we will contact you by telephone instead.
We wish all our clients the best of health and ask for your understanding and patience at this busy and uncertain time.
Alex, and the team at Devereux